(03) Engagement-based
The Workfolk · ServiceTraining.
Training for managers and teams built around the conversations they actually need to handle.
The problem
Most training sounds good in the room and disappears the next morning.
People leave with notes, not with practice.
If behaviour does not change, the session was not useful.
4-6 weeks
From scoping to the first cohort
12-20
Participants per cohort for real discussion
30/60 days
Reinforcement after the session
How we do it
A clear three-step process.
Start with the gap
We look at what people are struggling with right now: managing performance, giving feedback, hiring well, or leading a team.
Build the sessions
We design practical sessions around your real scenarios, with role play, discussion and feedback.
Follow through
We give managers and participants follow-up actions so the learning shows up in day-to-day work.
What you get
What lands on your table.
Documents, tools and support your team can use right away.
- / 01A simple learning needs diagnosis✓
- / 02Custom workshop design and facilitation✓
- / 03Practice exercises based on real situations✓
- / 04Manager guides and follow-up nudges✓
- / 05A summary of what changed and what still needs work✓
You need this if
Any of this sounds familiar.
- 01
You are promoting people into management for the first time.
- 02
Managers are avoiding hard conversations or handling them badly.
- 03
You have already run training before, but nothing really changed afterwards.
Free sample
The Hard Conversation Guide.
Most managers wait too long because they are afraid of saying the wrong thing. By then the issue is bigger, the team has noticed, and the conversation is harder than it needed to be. This guide helps you handle it early, clearly and without making it worse.
Inside the sample
- How to start the conversation without sounding vague, aggressive or rehearsed
- What to say when the other person gets defensive, emotional or goes quiet
- A simple structure for performance issues, difficult feedback and team conflict
Questions, answered
What founders usually ask us.
We can start from a known topic, but we still shape the content around your context and team.
Usually four to eight weeks including design, delivery and follow-up.
Yes. We run both online and in-person formats.
(03) Next step
Need training that changes behaviour, not just attendance?
Tell us who the programme is for and what is not working today. We will suggest the right cohort and format.
Keep exploring
All services →- (01)
Recruitment →
Hiring support for roles that matter, from role brief to signed offer.
- (02)
HR Policies →
Clear rules for joining, leave, remote work, exits and the everyday grey areas. Written so people actually read them.
- (04)
Employee Engagement →
A practical read on what your team is feeling, why it is happening, and what to do next.
- (05)
Org Structure →
Clear roles, reporting lines and decision rights before growth turns into confusion.
- (06)
Fractional CHRO →
Senior people leadership for companies that need experience now, not a full-time CHRO yet.
